To manage and coordinate the resource mobilization, customer base expansion, and operational excellence of branches under the area office, thereby supporting the bank’s growth initiatives

Competencies

Leadership Competencies

• Visionary Leadership: Ability to create and communicate a clear vision for branch performance and growth in line with corporate objectives.
• Team Empowerment: Skills in empowering and motivating branch managers and staff to achieve their goals and take ownership of their performance.
• Coaching and Mentoring: Strong skills in providing guidance, feedback, and support to enhance the capabilities of branch teams.
• Change Management: Proficiency in leading teams through transitions, including the adoption of new technologies and processes.
• Problem-Solving: Capability to identify challenges in branches and develop effective solutions to address them.
• Relationship Building: Strong ability to build and maintain relationships with branch staff, customers, and community stakeholders

Technical Competencies

• Market Knowledge: In-depth understanding of the banking sector, market trends, and competitive landscape to inform strategic decisions.
• Sales and Marketing Expertise: Skills in developing and implementing sales strategies for resource mobilization and customer acquisition, particularly for digital products.
• Operational Efficiency: Knowledge of best practices in operations management to enhance efficiency across branches.
• Data Analysis: Proficiency in analyzing performance metrics, market data, and customer feedback to drive improvements and inform strategies.
• Regulatory Compliance: Understanding of banking regulations and compliance standards to ensure that branches operate within legal frameworks.
• Digital Banking Proficiency: Familiarity with digital banking products and technologies to effectively support branches in selling and promoting these solutions.
• Negotiation Skills: Ability to negotiate effectively with stakeholders, including vendors and community partners.

Additional Competencies

• Adaptability: Flexibility to respond to changing market conditions and branch needs.
• Customer-Centric Approach: Focus on enhancing customer experience and satisfaction through effective service delivery and product offerings.
• Strategic Planning: Skills in developing and executing strategic plans to achieve branch and area objectives

Personal qualities

• Results-Oriented: Focused on achieving targets and driving business growth while maintaining high service standards.
• Problem-Solving Skills: Strong capability to identify challenges and implement effective solutions in a timely manner.
• Adaptability: Ability to navigate and respond to changing market conditions and customer needs

Qualification & Experience: Bachelor’s Degree/ Master’s Degree in Business Administration, Management, Accounting, Finance, Marketing, Economics, or a related field, with a minimum of 5 (five) years proven experience in the banking or financial services industry of which; three (3) years on branch management role.

• Comprehensive understanding of banking operations, regulatory requirements, and market trends.
• Proven track record in resource mobilization and customer base expansion, with demonstrated results in sales and service excellence.
• Experience in promoting and selling digital banking products and services, along with a solid grasp of digital banking trends.
• A background in sales, particularly in banking products or services, is valuable for driving resource mobilization and customer base expansion.

Experience in operations management can be beneficial for enhancing operational efficiency.

Place of Work : Jimma District Office

Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials through https://vacancy.wegagenbanksc.com.et:9090 from Wednesday March 19, 2025 to Sunday March 23, 2025, Tel. 0115-523800.