Job Title: Senior Human Resources Officer

Department: HR

Reporting to: HR Manager

Main Purpose:

• Lead in the execution of HR Management Guidelines and procedures throughout the human resource management cycle
• Advise, train and support staff in addressing employee relations issues, including performance management, setting result indicators, and to handle disciplinary and grievance issues
• Promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes.
• Handle employees’ records, benefit related documentation & process – leave, medical insurance, pension, etc
• Support the HR Manager in enhancing effectiveness of HR strategies and policies
• Support the logistic function/admin activities to deliver per expectation, guidelines and policy

Main Duties

• Maintain compliance against organizational procedures, local laws and regulations in relation to Human Resource management
• Confirm smooth and organized employment, induction & exit process to be in place with timely preparation, coordination and clear documentation
• Represent HR in recruitment process, where relevant, and support hiring managers to follow best practice in assessment processes
• Ensure HR policies and procedures are well understood by staff and followed.
• Ensure Staff records are accurately maintained and updated regularly in line with data protection policy
• Maintain absolute discretion and maturity in handling sensitive/confidential data
• Collect relevant data for timely and summarized payroll action feed and filing
• Facilitate and execute staff movement (Transfer, recruitment, demotion & termination) with adherence with the HR Policy
• Develop and execute procedures to have an effective staff entry/induction and leavers checklist for smooth and effective HR movement
• Provide advice to staff and managers in relation to benefits, taxation, Medical and accident Insurance.
• Facilitate claims of medical and accident insurance
• Ensure compliance with local legislation across the HR department
• Collect, compile and file annual appraisal and performance reviews
• Work closely with HR Manager on any new law or regulation released by the government, any major HR concerns that need immediate action
• Supports internal and external Audit, in project closure activities as requested.
• Support HR Manager in preparation of weekly, monthly and quarterly HR reports as required
• Serve as an IT focal person to support record digitalization and to facilitate support from internal/external experts
• Support the logistic/liaison activities and closely provide guidance to the executive driver/liaison officer to execute responsibilities per policy/ procedure/ guidance as relevant.

Key Result Areas

• Employee data is complete and up-to-date
• Employee and management concerns are addressed and escalated to the right personnel when necessary
• Ensured positive and Nurturing work environment

Soft Skills

• Effective interpersonal skills, intuitive, tact and a high sense of responsibility,
• Attention for detail
• Mature, wise and extra patient,
• Slow to anger,
• solution oriented
• Flexible and
• Committed

Technical Skills

• Organized, Attention to details and cautious
• Computer literacy in Microsoft word and Excel
• Good written and verbal communication skills in English and Amharic
• Ability to be organized, meet deadlines,
• Ability to work within a team
• Ability to provide supervision support to admin activities

Experience & Education

• Bachelor’s degree in HR management, Business Administration, Law, or related field.
• Minimum 6 years’ progressive experience in the Human Resources function, with supervisory/senior level experience
• Good understanding of administrative duties and logistics
• Professional experience with INGOs/NGOs and/or international experience is a plus; interest in humanitarian field is preferred.